Refund and Returns Policy

Last Updated: [28-Mar-2025 ]

Welcome to Otaku ClanX! These Terms & Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with these terms. Please read them carefully before making a purchase or engaging with our services.

1. General Terms

• By accessing this website, you confirm that you are at least 18 years old or have permission from a guardian to use our services.

• We reserve the right to modify, update, or discontinue any part of the website without prior notice.

• Otaku ClanX retains the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Product Information & Availability

• We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur.

• All products are subject to availability. If an item is out of stock after your order is placed, we will notify you as soon as possible and offer alternatives or a refund.

• Prices are subject to change without notice. We reserve the right to adjust pricing due to promotions, errors, or unforeseen circumstances.

3. Orders & Payments

• Orders are processed only after full payment is received.

• We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways.

• In case of payment issues, fraudulent transactions, or unauthorized use of payment methods, we reserve the right to cancel orders.

4. Shipping & Delivery

• Shipping times and costs vary depending on location. Estimated delivery times are provided at checkout.

• Otaku ClanX is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

• Customers are responsible for providing accurate shipping information. We are not liable for lost shipments due to incorrect addresses.

5. Returns & Refunds

• Returns are accepted within 14 days of delivery for unused and undamaged items.

• Customers must contact our support team before returning any products.

• Refunds will be processed once the returned item is received and inspected. Shipping fees are non-refundable.

6. Intellectual Property

• All content on this website, including logos, images, text, and designs, is the property of Otaku ClanX and may not be used without permission.

• Any unauthorized use, reproduction, or distribution of our content may result in legal action.

7. User Conduct

• Users must not engage in activities that harm the website, other users, or violate any laws.

• Any attempt to hack, manipulate, or misuse the website for fraudulent purposes is strictly prohibited.

8. Limitation of Liability

• Otaku ClanX is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

• We do not guarantee uninterrupted, secure, or error-free service at all times.

9. Governing Law

• These Terms & Conditions are governed by the laws of [Insert Jurisdiction].

• Any disputes arising from these terms shall be settled through arbitration or the appropriate legal channels.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Otaku ClanX
Email: animeotakuclan@gmail.com
Phone: 240-926-7527
Address: 1400 W Patapsco Ave, Baltimore, MD 21230, USA

By continuing to use our website and services, you agree to abide by these Terms & Conditions. Thank you for being a part of the Otaku ClanX family!